Terms & Conditions

Welcome! The following terms and conditions outline the rules and regulations for the use of our website and the purchase of our products. By accessing this website and placing an order, you agree to comply with these terms and conditions. Please read them carefully before proceeding with any transaction.

1. Online Store Terms

By agreeing to these terms and conditions, you confirm that you have the legal capacity to use our online store. You must not use our products for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction.

In the context of these Terms and Conditions, "we," "us," or "our" refers to the company operating the website, "The Loop Case". "You" or "your" refers to the user or customer of this website and the purchaser of products sold by The Loop Case. It includes any individual or entity accessing the website, browsing or placing an order for products.

2. General Conditions

We reserve the right to refuse service to anyone for any reason, at any time. You, as the customer, understand that your content (excluding payment information) may be transferred unencrypted and involve (a) transmissions over various networks and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Payment information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the website or its content without our prior written consent.

3. Accuracy, Completeness, and Timeliness of Information

We strive to provide accurate and up-to-date information about our products, including descriptions, images, pricing, and availability. However, we cannot guarantee the accuracy, completeness, or reliability of such information. We reserve the right to modify or update product information at any time, without prior notice.

You acknowledge that the information provided on our website is for general informational purposes only and should not be relied upon or used as the sole basis for decision making. Any reliance on the information is at your own risk.

4. Modifications to the Service and Prices

We reserve the right to modify or discontinue the service or products (or any part thereof) without notice at any time. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of our service or products.

5. Ordering and Payment

To place an order on our website, you must provide accurate and valid personal information and payment details. You authorize us to charge the total order amount, including applicable taxes and shipping fees, to the provided payment method.

We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or fraudulent activity. In the event of order cancellation, we will notify you and provide a refund if payment has already been made.

6. Shipping and Delivery

We will make every effort to deliver the ordered products within the estimated delivery timeframe. However, we cannot guarantee specific delivery dates or be held responsible for any delays caused by unforeseen circumstances beyond our control.

The risk of loss or damage to the products passes to you upon delivery. Please ensure that the provided shipping address is correct and complete. Any additional charges incurred due to incorrect shipping information will be your responsibility.

7. Returns and Refunds

We are committed to your satisfaction and strive to deliver high-quality products. If you receive a defective or damaged product, please contact us within seven (7) days of receipt to arrange for a return or exchange. We may require supporting evidence, such as photographs, to assess the condition of the product.

For hygiene reasons, we cannot accept returns or exchanges on products that have been used or are not in their original condition and packaging. Shipping costs for returns or exchanges may be the responsibility of the customer, unless the product is confirmed to be defective or damaged.

8. Intellectual Property

All content on our website, including but not limited to text, images, logos, trademarks, and graphics, is protected by intellectual property rights owned or licensed to us. You may not reproduce. 

9. Third Party Links

Our website may contain links to third party websites or services that are not owned or controlled by us. We provide these links for your convenience and reference only. We do not endorse or assume any responsibility for the content, privacy policies, or practices of these third party websites or services.

By accessing and using third party links, you acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any third party websites or services.

We encourage you to review the terms and conditions and privacy policies of any third party websites or services that you visit.

10. Governing Law and Jurisdiction

These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction where our company is registered. Any disputes arising from or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

11. Amendments

We reserve the right to update or modify these terms and conditions at any time without prior notice. Any changes will be effective upon posting on the website. It is your responsibility to review these terms and conditions periodically for any updates or modifications.

By continuing to use our website or placing orders after any changes have been made, you accept and agree to be bound by the revised terms and conditions.

12. Contact Information

If you have any questions or concerns regarding these terms and conditions, please contact us using the information provided on our website.

Thank you for choosing our biodegradable crossbody phone cases. We appreciate your support and hope you enjoy your shopping experience with us!