Shipping

Thank you for choosing to purchase from The Loop Case. Here is our shipping policy to provide you with transparency and clarity regarding our shipping process:

Order Processing Time:

  • All orders will be processed and prepared for shipment within 1-3 business days of the order is placed. We aim to ship your order as quickly as possible.

Shipping Methods and Delivery Time:

  • We offer standard shipping options through AusPost to ensure safe and timely delivery of your products.
  • Delivery times may vary depending on your location. Estimated delivery times will be provided during the checkout process.
  • Please note that delivery times might be affected by external factors beyond our control, such as weather conditions or public holidays.

Shipping Rates:

  • Shipping rates are flat rate, within Australia, $10 standard and $15 express which can be selected during the checkout process. International shipping rates are subject to location and will be calculated and displayed at checkout.
  • We strive to provide competitive shipping rates while ensuring the secure and efficient delivery of your items.

International Shipping:

  • We currently offer shipping within a selection of countries
  • International shipments may be subject to customs duties, taxes, or import fees imposed by the destination country. Any additional charges are the responsibility of the customer.

Order Modifications and Address Changes:

  • If you need to modify your order or update the shipping address, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but changes may not be possible if the order has already been shipped. So please double- check the address before confirming your order to avoid any issues. 

Please be aware that we are not liable for any lost, stolen, or damaged products during the shipping process. 
If you have any further questions or need assistance regarding our shipping policy, please feel free to reach out to our customer support team. We appreciate your understanding and patience throughout the shipping process.